Marchamley residents should by now have received a copy of the following letter from Severn Trent Water, in connection with the on going work in the area:
Dear Customer
We’re
improving your supply of wonderful water…
You’ll be aware that we have been recently working in the Marchamley area
replacing the old water pipes. We are
pleased to inform you, that the work is coming to an end, but we still need to
make our final connections to several of the properties in the area.
Where
the work will take place
The
work will start on the middle greened area, in the village and we will work
towards Long Lane. To keep you and our
workforce safe we’ll need to use traffic lights around our working areas. This work will start on the 7 October 2019 and will be completed by
the
18 October 2019. You may see our team on
site a few days earlier if they’re setting up equipment, and our reinstatement
team will be along once the work is finished to tidy up the roads and
footpaths.
The final stage of our works will start at the middle
greened area in the village and we will work towards the junction of Wood
Lane. This work will start on the 14 October 2019 and will be completed
by 25 October 2019. On this stretch
of road we will be using traffic lights at different stages along the road.
Please be aware
that although we try to stick to these dates they may change due to
circumstances beyond our control.
Thanks
for bearing with us
During
the work there may be times when access to your driveway may be temporarily
hindered. We fully appreciate that it has been a bit of a pain to have this
work happening near you – but please be assured that we have and will continue
to (along with our contract partner Heartlands) do everything we can to
minimise any disruption and get your brand new water pipes as quickly as
possible.
Will
my water supply be affected?
If we plan to
interrupt your water supply we’ll notify you in advance with a card stating the
date and the earliest start and latest end time of the interruption. It’s
advisable to avoid using any appliances connected to the water supply during
this period.
During or after the work, there’s a small chance your water may appear discoloured. This is nothing to worry about, and will quickly go back to normal. We’ll be doing our best to make sure your water supply is unaffected for the duration of our work. To find out more about clearing discoloured tap water, please visit our website www.stwater.co.uk/discolouration.
Location of the work
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Stay
up-to-date with the work
- Get in touch with me Catherine Webb, on 07971 304604 between 08:00 – 17:00 Mon – Fri
- Visit our ‘Planned Improvements’ webpage at www.stw.works to see how the work is progressing
- If your query is about your water supply or sewerage service rather than this work, the number to call is 0800 783 4444 for our 24 hour Customer Operations Service Centre.
- Please let us know how we are doing at: www.stwater.co.uk/howsourwork
Yours faithfully
Catherine Webb
Communications
Officer, Severn Trent
